Armedica Customer Service FAQ’s

At Armedica, we are committed to our customers and dedicated to producing exceptional products for the healthcare professional. 

Once you place your order, it will be processed within 1-2 business days.

Once your order is shipped you will receive an electronic copy of your final invoice with your tracking information included.

We carry some items in stock which can ship in 1-5 days of placing your order. Your sales order confirmation will include a target ship date. This is an estimate of when you can expect it to ship. If your product must be manufactured it can take 4-6 weeks from order to shipment. If you require a faster ship date, please contact us at 800.743.7738 to discuss your options.

Delivery takes approximately 3-10+ business days from the date the shipment leaves our location.

Contact our helpful service team at service@pivotalhealthsolutions.com or call 800.743.7738.

Pivotal Health Solutions warrants to the original retail purchaser that it will repair or replace components of domestic and international products manufactured by Pivotal Health Solutions. View specific information here.

Our products are designed and manufactured to be safe and reliable for our customers. View our regulatory information here.

Request a quote here or speak to a sales representative by calling 800.743.7738. If you would like more information about our products before requesting your quote, please visit our product data sheet library. This resource provides you with product features, options, upholstery choices, colors and more!